Privacy Policy
Last updated: March 2026
1. Introduction
AllmaxLabs Pharmaceutical ("AllmaxLabs", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.allmaxlabs.com or use any of our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and company name when you fill out contact or inquiry forms.
- Usage Data: Pages viewed, time spent on pages, browser type, IP address, and referring URLs collected automatically through server logs.
- Product Verification Data: Product codes entered during verification checks are logged for anti-counterfeiting purposes only.
- Cookies: Session cookies for functionality. We do not use third-party advertising cookies.
3. How We Use Your Information
- To respond to inquiries and provide customer support.
- To process and track product verification requests.
- To improve our website content and user experience.
- To comply with legal and regulatory obligations under Health Canada guidelines.
- To send transactional communications relevant to your inquiry (no unsolicited marketing).
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Regulatory bodies (Health Canada, WHO) as required by law.
- Service providers who assist in operating our website, under strict confidentiality agreements.
- Law enforcement agencies when required by court order or applicable law.
5. Data Retention
Personal data is retained only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 2 years. Product verification logs are retained for 5 years for regulatory compliance.
6. Your Rights (PIPEDA & CASL)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Withdraw consent for non-essential communications at any time.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada.
7. Security
We implement industry-standard security measures including SSL/TLS encryption for data in transit and access controls for data at rest. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
8. Contact Us
For privacy-related inquiries or to exercise your rights, please contact our Privacy Officer:
AllmaxLabs Pharmaceutical
Email: info@allmaxlabs.com
Phone: +1 (800) 255-6629
14 Pharma Industrial Park, Science City, CA 90210, USA